Global Distributors Technical Services Portal

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Technical Support Form

Warranty Registration Form

Warranty Claims Form

Technical Audit Form

Technical Audit Form v2

Technical Support

Keeping things moving.

Distributor Name

Lead Engineer Name

Lead Engineer Email Address

Lead Engineer Phone Number

Country

Model Type

Select Model

Macerator Serial Number

Reason for Enquiry

Select Reason

Macerator Location

Fault Report

Upload Related Images/Video

Warranty Registrations

Register your macerator warranty here.

Macerator Warranty Serial Number

Distributor Name

Address

Email Address

City

Model Type

Country

Installation Date

Cycle Count

Reason for Installation

Date of Commission

Engineer Name

If other selected, please provide comment

Attach Engineer's job sheet

No Choosen File

(Max 2 MB)

Warranty Claims

Submit your macerator warranty claim here.

Macerator Warranty Serial Number

Distributor Name

Country

Address

City

Email Address

Customer Account Number

Model Type

Select an Option

Cycle Count

Is machine operational?

Select an Option

If yes, please confirm what actions have been taken.

Describe any work carried out

Part Fitted

Part Number

Part Fitted

Part Number

Engineer Name

Attach Engineer's job sheet

No Choosen File

(Max 2 MB)

New Technical Audit Form

Please complete this form when completing a technical audit.

1

Audit Details

2

Model

3

Additional Information

0%

Audit Name

Country

Representative Name (Engineer / Sales)

Representative Email (Engineer / Sale)

Ward Location (Location of Macerator within the facility)

Photograph of machine

No Choosen File

(Max 10 MB)

Serial Number (full serial number, all digits)

Photograph of serial number if applicable

No Choosen File

(Max 10 MB)

Age of machine

Select an Option

Machine operational

Select an Option

Photograph if applicable

No Choosen File

(Max 10 MB)

Image of issue where possible

Condition of lid seal

Select an Option

Photograph of seal

No Choosen File

(Max 10 MB)

Condition of Blades

Select an Option

Photograph of blades

No Choosen File

(Max 10 MB)

Motor assembly

Select an Option

Photograph of motor

No Choosen File

(Max 10 MB)

Image of issue where possible

Frame Condition

Select an Option

Photograph of frame

No Choosen File

(Max 10 MB)

Interior Condition

Select an Option

Photograph of interior

No Choosen File

(Max 10 MB)

Exterior Condition

Select an Option

Photograph of exterior

No Choosen File

(Max 10 MB)

Cost Per Liter of Water

Cost Per kWh of energy

Cost Per Liter of Effluent water

Notes

Technical Audit Form v2

Please complete this form when completing a technical audit.

1

Audit Details

2

Model

3

Additional Information

0%

Audit Name

Country

Representative Name

Representative Email

Ward Location (Location of Macerator within the facility)

Photograph of machine (if applicable)

No Choosen File

(Max 10 MB)

Serial Number (full serial number, all digits)

Photograph of serial number (if applicable)

No Choosen File

(Max 10 MB)

Age of machine

Select an Option

Condition of lid seal

Select an Option

Photograph of seal (if applicable)

No Choosen File

(Max 10 MB)

Condition of lid seal

Score value

Exterior Condition

Select an Option

Photograph of exterior (if applicable)

No Choosen File

(Max 10 MB)

Exterior Condition

Score value

Machine operational

Select an Option

Photograph of machine (if applicable)

No Choosen File

(Max 10 MB)

Image of issue where possible

Machine operational

Motor assembly

Select an Option

Photograph of motor (if applicable)

No Choosen File

(Max 10 MB)

Image of issue where possible

Motor assembly

Frame Condition

Select an Option

Photograph of frame (if applicable)

No Choosen File

(Max 10 MB)

Frame Condition

Interior

Select an Option

Photograph of interior (if applicable)

No Choosen File

(Max 10 MB)

Interior

Total Score

Cost Per Liter of Water

Cost Per kWh of energy

Cost Per Liter of Effluent water

Notes

PDF Link

PDF Path

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