Global Distributors Technical Services Portal

We have a friendly team of experts on hand to support you.

Technical Support Form

Warranty Registration Form

Warranty Claims Form

Technical Audit Form

Technical Support

Keeping things moving.

Distributor Name

Lead Engineer Name*

Lead Engineer Email Address*

Lead Engineer Phone Number*

Country*

Model Type*

Macerator Serial Number *

Reason for Enquiry *

Macerator Location*

Fault Report

Upload Related Images/Video

Warranty Registrations

Register your macerator warranty here.

Macerator Warranty Serial Number*

Distributor Name

Address*

Email Address*

City*

Model Type*

Country*

Installation Date*

Cycle Count*

Reason for Installation*

Date of Commission*

Engineer Name*

If other selected, please provide comment

Attach Engineer's job sheet

No Choosen File

(Max 2 MB)

Warranty Claims

Submit your macerator warranty claim here.

Macerator Warranty Serial Number*

Distributor Name*

Country*

Address*

City*

Email Address*

Customer Account Number*

Model Type*

Cycle Count*

Is machine operational?*

If yes, please confirm what actions have been taken.

Describe any work carried out

Part Fitted

Part Number

Part Fitted

Part Number

Engineer Name*

Attach Engineer's job sheet

No Choosen File

(Max 2 MB)

New Technical Audit Form

Please complete this form when completing a technical audit.

1

Audit Details

2

Model

3

Additional Information

0%

Audit Name*

Country*

Representative Name (Engineer / Sales)*

Representative Email (Engineer / Sale)*

Ward Location (Location of Macerator within the facility)*

Model Type*

Photograph of machine

No Choosen File

(Max 10 MB)

Serial Number (full serial number, all digits)*

Photograph of serial number if applicable

No Choosen File

(Max 10 MB)

Age of machine

Machine operational*

Photograph if applicable

No Choosen File

(Max 10 MB)

Image of issue where possible

Condition of lid seal*

Photograph of seal

No Choosen File

(Max 10 MB)

Condition of Blades*

Photograph of blades

No Choosen File

(Max 10 MB)

Motor assembly*

Photograph of motor

No Choosen File

(Max 10 MB)

Image of issue where possible

Frame Condition*

Photograph of frame

No Choosen File

(Max 10 MB)

Interior Condition*

Photograph of interior

No Choosen File

(Max 10 MB)

Exterior Condition*

Photograph of exterior

No Choosen File

(Max 10 MB)

Cost Per Liter of Water

Cost Per kWh of energy

Cost Per Liter of Effluent water

Notes

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